Patient Care

New Patient

We are committed to providing you with exceptional dental care from the moment you step into our facility. To ensure a seamless and efficient experience, here’s a step-by-step guide to our patient registration process:

Step 1: Reporting to Registration
Upon your arrival, please proceed to the registration desk. Our friendly staff will greet you and guide you through the initial registration process. Whether you’re visiting us for the first time or returning for a follow-up, we’re here to assist you every step of the way.

Step 2: Initial Check-Up
After registration, you will be directed to the Department of Oral Medicine & Radiology for an initial check-up. This crucial step helps us understand your dental health status, concerns, and specific needs. Our experienced staff will conduct a thorough examination to ensure that any underlying issues are promptly identified.

Step 3: Referral to the necessary Department
Based on the findings from your initial check-up, you may be referred to a specialized department within our college for further treatment. Whether it’s restorative dentistry, orthodontics, or any other dental care service, rest assured that you will be in capable hands. Our departments are equipped with state-of-the-art technology and staffed by professionals committed to providing the highest standard of care.

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Patient rights

You are our first priority and we will do our utmost to provide you with the best health care possible. You have the right to be treated with respect and consideration at all times. As a patient, we recognize that you have special needs and the right to expect that they will be met with competence and courtesy. As a consumer of health care, you have the right and responsibility to be involved in decisions about your medical treatment
Right for Medical information
You are entitled to receive an explanation of your illness or condition, the treatment proposed, alternative treatments as well as the likely effects and outcomes. Should you wish to have a second opinion, discuss this with your doctor. Except in an emergency, a second opinion should always be available. You may ask the name and professional status of any person involved in your treatment and the functions he/she will perform in your care.
Right for Treatment
During your hospital stay, certain tests and procedures may be carried out. It is in your own interest to discuss with your doctor any specific treatment, examination, drug or procedure you do not understand or do not desire. If you refuse treatment, you may be asked to sign a form absolving the hospital from any liability caused by this refusal.
Consent
By coming to hospital you have given general agreement to treatment which may be required for your condition. Certain procedures – e.g. operations, the administration of anesthesia, and certain diagnostic procedures – require your written consent. You are entitled to a clear explanation of any procedure or operation planned for you. Before you sign the consent form, you should understand the nature of the procedure and what is involved. You are entitled to refuse surgery or any other procedure if you wish.
Medical/ Dental Records
A record will be kept for your illness and treatment, and this is confidential. Access to your medical record is limited to health care professionals directly involved in your care. This record and any X-rays taken remain the property of the hospital. The contents of your medical record will be divulged only with your consent, or when required by law.

24 x 7 Trauma care

Access round-the-clock trauma care at Christian Dental College, Ludhiana’s dental hospital. Our dedicated team provides immediate assistance for dental emergencies, ensuring prompt treatment. With 24/7 availability, we handle a range of traumas with expertise and urgency, from accidents to sudden onset conditions. Equipped with advanced technology, our hospital offers comprehensive diagnostic and treatment services for traumatic dental injuries. Trust us for reliable, compassionate care, prioritizing your dental health and safety, anytime.

Multidisciplinary Services

Frequently Asked Questions

Patients are welcome to walk in for checkups and treatment appointments from 8am to 5pm on weekdays and 8am to 1pm on Saturdays. Evening OPD is available from 5pm to 7pm on weekdays and 1pm to 6pm on Saturdays.

Please bring a valid ID card, any previous dental, and medical records if you have any ongoing medical conditions or are under medication.

Yes, emergency dental services are available 24x7 at CMC casualty.

Your first visit will include a comprehensive oral check-up in the Department of Oral Medicine and Radiology, where necessary radiographs will be taken. You will then be referred to the specialized department that best suits your dental care needs.
Yes, we have a specialized department dedicated to children's dental care.
Casualty services are available on all days including Sundays. Please visit CMC hospital casualty on sundays and other holidays for dental emergencies.